Welcome to File Online
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AAA WebFile® and Panelist eCenter®
Are you trying to upload documents or make a payment to an active case?

File Online

Thank you for choosing to file your case using AAA® File Online!
How would you like to file your case?
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Online filing form is not available for the following dispute types: Labor, Minnesota No-Fault, NJ Lien Law, NY Accident Claims and Illinois Uninsured/Underinsured Motorist

To file a new case, you will need to:

  • Complete the filing form — you may either:
    • Fill out the online filing form, or
    • Upload a completed filing form
  • Upload a copy of the arbitration or mediation agreement, contract, or court order
  • Pay the appropriate fee

Helpful Links

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AAA Rules and Applicable Fees

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Need help estimating administrative fees?

Need Help?

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For case-related questions and assistance, please contact your case manager. For other questions, please email Customer Service at
CustomerService@adr.org